Frequently asked questions
Please see below delivery details in every emirate:
DUBAI
Next Day Delivery (Frozen, Chilled and Dry items)
Cut-off time in taking orders for next day delivery is at 1:00pm. Any orders placed at 1:01pm will be delivered the day after tomorrow.
SHARJAH AND AJMAN
Next Day Delivery (Frozen, Chilled and Dry items)
Cut-off time in taking orders for next day delivery is at 1:00pm. Any orders placed at 1:01pm will be delivered the day after tomorrow.
ABU DHABI
Delivery every Wednesday
Cut-off time in taking orders for Wednesday delivery is at 1:00pm. Any orders placed at 1:01pm will be delivered the will be delivered Wednesday the following week.
AL AIN
Delivery every Thursday
Cut-off time in taking orders is at 1:00pm. Any orders placed after 1:01pm will be delivered Thursday the following week.
FUJAIRAH, UMM AL QUWAIN AND RAS AL KHAIMAH
Next Day Delivery (Dry items only)
Cut-off time in taking orders is at 1:00pm. Any orders placed after 1:01pm will be delivered the day after tomorrow.
Delivery every Saturday (Dry items with Frozen and Chilled items)
Cut-off time in taking orders is at 1:00pm. Any orders placed after 1:01pm will be delivered Saturday the following week.
IMPORTANT NOTES:
Our delivery timings are Monday to Friday from 9:00 am to 5:30 pm.
Orders placed every weekends will be delivered on Monday and as per mentioned conditions in every emirate.
Delivery dates and timings will still depend on the schedule as per our drivers and couriers. Rest assured, a message from our Customer Care will be given to you, our dear valued customer, for confirmation.
Should you have further questions, please email us at order@euromercato.ae or call our hotline at +97143131111
Dubai, Sharjah, Ajman
Delivery is 23.00 AED
Additional 10.00 AED for frozen and chilled items
Free shipping for orders above 200.00 AED
Fujairah, RAK
Delivery is 45.00 AED
Additional 10.00 AED for frozen and chilled items
Free shipping of orders above 400.00 AED
AUH, Al Ain, UAQ
Delivery is 35.00 AED
Additional 10.00 AED for frozen and chilled items
Free shipping of orders above 300.00 AED
If you do not wish to pay online, you may choose to pay in cash upon delivery of your order. A 10AED carrier fee will apply.
The amount shown during checkout is the exact amount you must pay. Taking into account the product's price, as well as shipping and carrier fees.
If you are asked to pay more than the stated price, please contact our staff at +971 04 313 1111 or email us at order@euromercato.ae for additional details.
